We serve purchases for all regions of Indonesia. Either online or via telephone or e-mail. We will always try to provide fast and practical service.

Before making a purchase transaction, please register first.

Online Shop Using Shoping Chart

1. Please choose the product you want, you can choose from “Categories”. Or please search for products from the “Search For Product” column.

2. Once you have found the product you want to buy, please click “Add To Cart” to carry out the purchasing process.

3. You can check the “Shopping Cart/Basket” at any time via the menu at the top right. To view your shopping cart, you can also click the “View Cart” button. If you want to continue shopping again, please close the pop-up that appears or wait a while or you want to end shopping, please click the “Checkout” button.

4. When you click the “View Cart” button, you can add products or reduce the number of products. If you want to add or reduce, please just add the amount, then click “Update Chart” to refresh. To make the payment process, please click “Proceed To Checkout”.

5. You will be directed to fill in your complete address, if you have already registered, please just log in. At this stage please select a delivery courier.
There is an additional Unique Code so that when the Customer transfers it will be confirmed by the ESBE system. Please transfer according to the total in the system. In this process you can choose to pay using “Bank Transfer”. After you have successfully obtained the Unique Code, please click “PLACE ORDER” then you will be redirected to the page below. Then your order process is complete and successful

6. After you have made the payment and transferred the specified nominal amount, please go to the “Payment Confirmation” Menu. So that the purchasing process is completed properly and correctly.

Then we will reconcile your transfer amount with confirmation of whether your payment is correct or not.

Every consumer who accesses or uses the ESBE.id site services is deemed to have understood and agreed to all the contents of our terms and conditions. Terms and conditions can be changed or updated at any time without prior notification. Any changes to the terms and conditions will take effect immediately after being posted on the ESBE.id website. If the User objects to the terms and conditions we propose in this Agreement, we advise them not to use this site.

1. USER SITES POLICY
When visiting and using the ESBE.id site, including its features and services, each user must comply with the following provisions:

• Users must be at least 12 years old, married, or meet other legally recognized requirements to be considered adult users, regardless of the Child Protection Law.
• Access to this site is permitted only for shopping purposes and obtaining information related to the services provided by this site.

2. REVIEW & COMMENT

• Reviews submitted by users become the property of ESBE.id and cannot be returned.
• You are prohibited from using someone else’s identity when writing comments or reviews.
• You are prohibited from submitting comments, reviews, or images that contain offensive language, analogies, or other content directed at ESBE.id or third parties.
• ESBE.id reserves the right to change or delete comments, reviews, and images that contain inappropriate content (such as content related to SARA, pornography, harassment, insults, etc.).

3. LINKS
This site may contain links to other websites owned and operated by third parties. We are not responsible for the operations or content of these sites.

4. TRANSACTION

• Prices listed on the website do not include shipping, fleet rates, or courier costs for out-of-town deliveries, unless otherwise specified in the product description.
• For online purchases via the shopping cart, orders and delivery will be processed after payment is received in the ESBE.id bank account.
• Delivery time is adjusted according to the destination service area. We work with courier services that include insurance to prevent loss or damage during transit.
• All products purchased from ESBE.id come with a warranty period based on the manufacturer’s warranty for each product.
• Goods that have been purchased cannot be returned or exchanged unless agreed upon beforehand.
• While every effort is made to ensure the accuracy of the information provided, we do not guarantee the absolute accuracy of data, including product specifications or editorials.

5. PRICE
In the event of an error in the price or product information due to a typographical error or other reasons, ESBE.id reserves the right to cancel orders placed with incorrect pricing, even if the order has been paid for. If payment has already been made via credit card, the paid amount will be refunded.

6. PRODUCT DESCRIPTION
ESBE.id strives to provide product descriptions that are as accurate as possible. However, we cannot guarantee that all descriptions or content on the website are completely accurate, up-to-date, or free from error. If the product received does not match the description, it can be returned unused with the seal intact.

7. AVAILABILITY OF GOODS
While ESBE.id aims to provide the most accurate product descriptions, we cannot fully guarantee that all website content is error-free. If a product received differs from its description, you may return it unused and unopened.